Privacy Policy

Effective Date: 29.05.2025

Geliber ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "App").

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name
• Phone number
• Delivery address
• Payment information (via third-party processor)

1.2 Location Data

We collect location data to facilitate deliveries and provide accurate ETAs.

1.3 Usage Data

• App interactions
• Device type and OS
• Crash logs and diagnostics

1.4 Cookies & Tracking

We may use cookies and similar technologies for analytics and session management.

2. How We Use Your Information

• To process orders and coordinate deliveries
• To provide customer support
• To improve the App and develop new features
• To prevent fraud and abuse
• To comply with legal obligations

3. Sharing Your Information

• With restaurants and couriers
• With payment providers
• With analytics and service providers
• When required by law

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined or as required by law.

5. Security

We use industry-standard security measures to protect your information, but no method is completely secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict your personal data. Contact us at geliber25@gmail.com.

7. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this policy. Continued use of the App indicates acceptance of the updated version.

9. Contact Us

If you have questions or concerns, contact us at:

Döwletli Nesibe HJ

admin@dowletli.com.tm

Turkmenistan, Ashgabat, District Berkararlyk, Andalyp (1958) str. No: 182